DELIVERY & SHIPPING INFORMATION
- FREE Store Pickups. Order online, pick up later in person at the store.
- FREE Same Day Delivery on orders above $251 in Manhattan and Brooklyn (see delivery map below). Same day delivery is subject to item availability.
- POSTMATES Same Day delivery orders below $251 in Manhattan and Brooklyn ($10 minimum order). Same day delivery is subject to item availability.
- Outside of NYC, 1-7 Days regular UPS/FedEx rates apply
- We also ship internationally! Contact us if your country is not on the list of countries during check out.
STORE PICK UPS
- No time to wait for the delivery? No problem! Just place your order online ($10 minimum), and we will have it ready for you to pick up at the store. Just select "Store Pick Up" option at check out.
SAME DAY DELIVERIES
- All orders of $251 and above (pre-tax) will be delivered FREE in Manhattan and Brooklyn (see delivery map below)
- POSTMATES Same Day delivery for orders below $251 in Manhattan and Brooklyn ($10 minimum order)
- Postmates is an on-demand delivery service that connects our customers with nearby couriers. When you choose Postmates delivery at checkout, we will request a courier to pick up your order and then deliver it to you. Postmates local deliveries are made by couriers using bikes, cars, scooters, and trucks.
- POSTMATES same day orders must be placed by 9 PM. All other same day delivery orders must be placed by 5 PM. Orders placed after 5 PM will be delivered next day.
- Delivery must be delivered to doormen buildings or must have someone 21 years of age or older at home to sign for the package at the time of the delivery
- Same day delivery service is subject to item availability. Individual allocated items are not eligible for same day delivery because they will need to be sourced specifically for your order. In this case, standard UPS/FedEx rates will apply.
Same day delivery area is shown below:
OUTSIDE NEW YORK CITY DELIVERIES
- Orders are shipped via UPS or FedEx
- If your order is being shipped via UPS, we offer Ground, Second Day Air, or Next Day Air Saver
- If your order is being shipped via FedEx we offer Ground, 2 Day, and Standard Overnight Delivery. Shipping costs will be calculated at checkout.
- NOTE: Unless you live in the Northeast, we discourage you from selecting "Ground Service" as your shipping method during peak winter and summer months, as weather conditions and longer delivery times may result in spoilage. We will gladly hold your purchases until we can ensure safer travel. If you opt to have your order shipped during such extreme weather, Venus Wines Spirits Support Team cannot assume responsibility for the condition of your wines upon delivery.
INTERNATIONAL DELIVERIESWe deliver to following countries (contact us if your country is not listed):
- Czech Republic
- Hong Kong
- New Zealand
- South Africa
- South Korea
- United Kingdom
All local customs and import fees are to be paid by a recipient.
Venus Wines Spirits Support Team wants to keep shipping costs reasonable. Included in the total cost are packaging materials, labor costs of preparing the item(s) for shipping, carrier fees, and fuel surcharges, plus the carrier’s additional, mandatory “signature fee.” By law, delivery of alcohol requires an adult signature upon receipt. Finally, insurance fees are added for your security.
Shipments containing alcoholic beverages are sent with an "Adult Signature Required" sticker; the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. You must be 21 years or older to purchase and receive alcoholic beverages. We will make one attempt to deliver. Please be sure there is someone over the age of 21 with valid I.D. to sign for the delivery.