We use your IP address to help diagnose problems with our server and to administer this web site. We log IP addresses for the purposes of system administration, to track a user's specific session, or to investigate cases of fraud or other security violations on our site. Any personally identifiable information contained in our IP address logs will be treated with the same respect for your privacy as order and registration information is. The aggregate of IP addresses used to access our site may be analyzed to provide broad demographic information about the community of users on the site.
Cookies are small pieces of information that many web sites use to make online navigation easier. This data is contained on your hard drive in a file that your web browser provides for this purpose. A cookie can contain information such as a user ID. Our site cannot read other data on your hard drive, nor read cookies created by other sites. You must have cookies enabled in order to view our site.
Our site uses an order form for purchasing. When you begin the ordering process, you are sent to our secure server to ensure the security and safety of information collected during ordering. You will notice at this point that the site address (URL) changes to the secure server of the company that hosts our web site. However, this company will never, in any way, use your personal information.
We collect visitors’ contact information (such as their email addresses) and financial information (such as their account or credit card numbers). Contact information from the order form is used to send orders to our customers. Customers’ contact information is used to get in touch with them when necessary to process their orders. Financial information that is collected is used to check the users' qualifications and to bill the user for products and services.
Venus Wines & Spirits does not sell, rent, or give away your personal information to anyone. We only release shipping information to the third party shipping company (such as UPS), and we only release credit card information to the actual credit card company for approval and authorization. Additionally, we may release account information when we believe, in good faith, that such release is reasonably necessary to a) comply with the law, b) enforce or apply the terms of any of our user agreements, or c) protect the rights, property, or safety of VenusWines & Spirits and our customers, or others.